Get in touch

Contact Camden Medicals

Read by people, not bots. We aim to reply within one UK business day — usually same day for orders and deliveries.

Email

info@camdenmedicals.co.uk

Best for product questions, suppliers, and bulk orders. Reply within one UK business day.

Phone

020 7123 5807

Mon–Fri 9am–5pm UK. Outside hours, leave a voicemail and we'll call back. Email is often faster.

Post

2 Frederick Street
London WC1X 0ND

Registered office. Returns are NOT processed here — see our returns policy for the warehouse address.

Send us a message

Tell us what you need

Include your order number if it's about an existing order — we'll match it instantly. Otherwise just tell us what you're looking for and we'll get back to you.

    Setting expectations

    What we can and can't help with

    Camden is a retailer, not a pharmacy or clinic. Knowing the boundary in advance saves you time.

    We can help with

    • Order status, tracking, and delivery questions
    • Returns, refunds, replacements, missing items
    • What's in a product (ingredients, dose, source, certificates of analysis)
    • Capsule size, swallowability, and form (see The Honeycomb Scale)
    • Bulk orders, trade enquiries, NHS / care-home accounts
    • Product suggestions if you tell us what you're looking for in general terms

    Please ask your GP or pharmacist

    • Whether a supplement is right for your specific medical condition
    • Drug interactions with prescription medications
    • Doses for children, pregnancy, or specific conditions
    • Symptom diagnosis or whether to start/stop any medication
    • Anything that requires a clinical assessment of you personally

    Suspected side effect? Report it via the MHRA Yellow Card scheme ↗

    Trade accounts

    Ordering for a clinic, care home, or pharmacy?

    We offer trade pricing, invoiced billing, multi-site delivery, and dedicated account contact for healthcare buyers, care homes, occupational therapists, and independent pharmacies. Apply once, order any time.

    Open a trade account
    Before you message

    Quick answers in our help pages

    Most questions are answered already — check here first to skip the wait.

    Delivery information Costs, areas, expected times Returns & refunds 14-day policy, how to send back Track your order Order number + email = status About Camden Medicals Founders, editorial bar, what we built

    Camden Medicals Limited · Registered in England & Wales · Company No. 16602982 · Unit 236, 46 Eversholt Street, London NW1 1DA