Camden Medicals publishes an ingredient encyclopaedia, a set of health guides, and product pages for the supplements and mobility aids we sell. This editorial policy spells out how we source, write, and review that content — and where the limits of what we can responsibly say lie.
Who we are
Camden Medicals Limited is a UK supplement and mobility-aid retailer, registered in England and Wales (Company No. 16602982) and based at 2 Frederick Street, London WC1X 0ND. Camden was founded by a UK practitioner with both clinical and pharmacy training, focused on evidence-led consumer health.
Camden is not a registered pharmacy. We do not dispense prescription medicines, and we do not provide personalised medical, pharmaceutical, or nutritional advice. For anything specific to you — symptoms, medications you are taking, suitability, dosing — speak to your own GP or pharmacist.
Why this policy exists
Most consumers buying supplements online have nowhere to look for unspun information about what is actually in the bottle. Our ingredient encyclopaedia, our health guides, and our product pages exist to fill that gap with content that defers to the published evidence and the UK regulatory framework, not to marketing. This policy sets out the standards we hold our own writing to.
Sources we use
We work from primary sources where possible:
- Peer-reviewed papers indexed in PubMed, cited by PMID where a claim rests on a specific study
- Cochrane systematic reviews
- The Great Britain Nutrition and Health Claims Register (NHC GB)
- European Food Safety Authority (EFSA) scientific opinions
- NICE clinical guidance and NHS patient information
- MHRA product and safety information
- The published outputs of equivalent regulators in other jurisdictions (FDA, EMA)
We avoid secondary aggregator sites. Where a popular health claim is widely repeated but lacks a citable primary source, we say so plainly.
Claims we make and claims we don’t
On product pages. We only repeat the EFSA-permitted health claims authorised in Great Britain for the specific nutrients and the specific doses each product contains. We do not make disease-treatment, diagnostic, prevention, or curative claims. We list authorised wording in its authorised form and we do not paraphrase it into something stronger.
On ingredient encyclopaedia pages. Each entry sets out:
- What the ingredient is, in chemical and common terms
- What the GB nutrition and health-claim register currently authorises us to say about it
- What the published evidence shows beyond those authorised claims, with PMIDs
- What the evidence does not show — an explicit “do not claim” list of statements we cannot make under UK law
Where the evidence is contested, we say so. Where a popular health claim is unauthorised in the UK, we say so.
On health guides. The same standards apply: cited primary sources, regulatory framing, no diagnostic or prescribing language.
Dose and use guidance
We describe what scientific bodies and national authorities recommend at the population level — for example, the UK reference nutrient intake (RNI) for vitamin C. We do not recommend doses to individual readers, and we do not vary dosing advice based on a reader’s circumstances. That is your healthcare professional’s role.
Our editorial process
Each ingredient encyclopaedia entry is drafted from cited primary sources, checked against the GB nutrition and health-claim register, and published with the explicit “do not claim” list described above. Health guides go through the same primary-source check.
Pages are reviewed on a rolling basis. Where a page carries a “Last updated” date, that is the date the entry was last reviewed in full. Material content changes are noted at the foot of the affected page.
We do not adjust ingredient encyclopaedia copy to favour our own products. When a product page links to an encyclopaedia entry, the entry that loads is the same entry every other reader sees — whether or not we sell that ingredient.
Commercial relationships
We sell some of the ingredients we describe. We declare that interest on every encyclopaedia page where it applies, with a transparency note at the foot of the page.
We have no paid affiliate or endorsement relationship with the suppliers or manufacturers we cite or stock. We do not accept payment to feature, omit, or rank ingredients or products in editorial content.
What Camden is not
Camden is not a registered pharmacy. We do not:
- Dispense prescription-only medicines
- Provide personalised medical, pharmaceutical, or nutritional advice
- Interpret blood tests, prescribe, or diagnose
- Recommend doses for individual readers
If you are unwell, pregnant, breastfeeding, taking medication, or under medical supervision, speak to a healthcare professional before taking any supplement.
Corrections
If you find an error on any of our pages — a citation that doesn’t support what we say, a claim that overstates the evidence, a missing safety note, anything — please contact us with the page URL and what you’d like us to look at. We correct errors as soon as we are reasonably able to, and we mark significant corrections at the foot of the affected page.
Independence and oversight
This editorial policy is owned by Camden’s founders. There is no advertiser or supplier with editorial input. If a material change is made to this policy — for example, a change to the source-authority framework or the corrections process — it will be dated and noted here.